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[full-time] User Support Specialist at Marylhurst University

2008-12-31 14:18:29

Location: Portland, OR
URL: http://www.marylhurst.edu

Description:

PURPOSE OF POSITION:
This newly created position will support administrative functions of the University by providing faculty and staff with software and hardware support and training.

ESSENTIAL FUNCTIONS:
1. Responsible for staff training on software, hardware, and acceptable use policies for computing and electronic resources; provide training for new staff and periodic training for existing staff; create tutorials and training materials.

2. Develop knowledge of software and database systems used by faculty and staff, including Jenzabar (student information system), FileMaker Pro, InfoMaker, BlackBaud Raiser’s Edge, EMS (event scheduling software), and Microsoft Office suite; help departments make use of current resources.

3. Provide software support for on-campus staff and faculty. Manage training activities, prepare user-level documentation, supervise any student assistants, and other user support tasks.

4. Track and maintain databases of existing software, hardware and licenses. Develop recycling program to maximize usefulness of older technology by redistributing among staff.

5. Beta test new versions of software to learn new capabilities before software is rolled out to campus users.

6. Initiate and participate in User Groups for various system users.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES:
1) Experience working with computer software and hardware.

2) Excellent knowledge of Microsoft Office Suite and the ability to learn new software and keep current with new technologies.

3) Excellent customer service and communication (verbal and writing) skills.

4) Attention to detail.

5) Ability to work independently within the framework of a team environment.

POSITION HOURS:
Monday through Friday, 9:00 am to 6:00 pm.

BENEFITS:
Employer-paid medical, dental, and vision coverage; three weeks paid vacation; sick leave; 11 paid holidays; life and disability insurance; tuition waiver program and generous retirement plan.

TO APPLY:
Submit a cover letter and résumé to Human Resources by January 16, 2009.

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[full-time] Director of Information Security at Davenport University

2008-12-16 09:37:13

Location: Grand Rapids, Michigan
URL: http://jobs.davenport.edu/

Description:

This position is responsible for research, evaluation, design, knowledge and recommendation of security policies and best practices. The position will provide oversight to other teams within the ITS department during the architecture and deployment phases of projects. It will also be responsible for coordinating the development of security programs that address current challenges and provide the University data security for the future. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision and cultural values.

Responsibilities:
1. Lead Information Security policy development and project management, maintain ownership.

2. Collaboratively design and author a policy for scheduled assessment of internal application security with application owners.

3. Collaboratively design, author and maintain the following: a policy for scheduled assessment of existing data protection mechanisms, an infrastructure access control policy and a policy for scheduled access reviews of users and administrators.

4. Build a team, over time, to manage and oversee the policies authored by this position.

5. Identify asset threats, vulnerabilities and security management systems.

6. Identify best practices for data/information security and draft policies to steer us toward compliance.

7. Develop risk profile and risk reduction plans for assessed environments and systems within the university.

8. Work with IT staff and other departments to determine appropriate security policies, processes, and procedures for securable resources.

9. Consult with management to ensure selection and use of realistic enforcement mechanisms.

10. Conduct forensic examinations of computers and other digital devices for evidence in security incidents.

11. Collaborate with leadership security policies.

12. Actively participate in appropriate University committees and task forces.

13. Be available to IT staff and leadership whenever appropriate.

14. Document results of research or other scholarly activities in published form.

15. Assist/advise in the development of training program materials.

16. Participates in appropriate professional organizations.

17. Provides GREAT customer service, anticipating and exceeding the needs of our customers.

18. Demonstrate and promote the University Cultural Values.

19. Perform other duties as assigned.

Qualifications:
Bachelor’s degree in Network Security or related field required, Master’s degree preferred.

4+ years of related experience required.

Certified Information Systems Security Professional (CISSP) or equivalent preferred.

Familiarity with higher education information security challenges and environment.

Familiarity with federal regulations governing student data security.

Demonstrated ability to think logically, analyze data, and process detailed information.

Ability to work both independently and as part of a team.

Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe).

Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.

Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences.

Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality.

Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.

Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required.

ALL APPLICANTS MUST APPLY AT jobs.davenport.edu

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[full-time] Internet Systems Architect at Davenport University

2008-12-15 07:29:48

Location: Grand Rapids, Michigan
URL: http://www.davenport.edu

Description:

TITLE OF POSITION: Internet Systems Architect
CLASSIFICATION: Professional
STATUS: Full-time, Exempt
PAYRANGE: $45,000 – $65,000
DEPARTMENT: Information Technology
LOCATION: Grand Rapids – Fulton Street
REPORTS TO: Director of Web and Media Services

SUMMARY:
The Internet Systems Architect’s primary role is to work as a member of the Web and Media Services Team, maintaining the University’s Web presence utilizing the tools most needed for specific applications. This includes, but is not limited to Microsoft .NET, Java Server Pages, AJAX, CSS, PHP and D/XHTML. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision and cultural values.

RESPONSIBILITIES: 1. Develop dynamic Web based applications as needed to enhance Davenport University’s web presence. 2. Develop portal channels for the Luminis portal as needed, utilizing JSP technology, or other platforms. 3. Author SQL stored procedures (and SQL statements) to support web applications, using standards-compliant Microsoft SQL-Server or Oracle PL/SQL as needs dictate. 4. Act as secondary administrator for all University IIS and SunOne web servers. 5. Work closely to implement standardized testing and bug-resolution procedures for applications developed by Web and Media Services team. 6. Work closely with end-users to develop, implement and maintain the University web site and intranet tools to support specific business processes. 7. Define, develop and implement web site and intranet tools architectures. 8. Document all applications in a manner consistent with other web team applications. 9. Provide training on software for Customer Support Center and Campus Level Support team members as needed. 10. Track recurring problems and recommend/implement solutions. 11. Follow-up with customers to ensure resolution of problem and complete customer satisfaction. 12. Serve on appropriate ITS teams and committees. 13. Attend ITS team meetings as needed. 14. Demonstrate and promote the University Cultural Values. 15. Provides GREAT customer service, anticipating and exceeding the needs of our customers. 16. Demonstrate and promote the University Cultural Values. 17. Perform other duties as assigned.

QUALIFICATIONS:
• Bachelor’s degree and 2+ years of web programming/sever administration experience required.
• 2+ years experience coding in a .NET, ASP or JSP environment required (multiple languages a plus).
• 2+ years of HTML, Javascript and CSS experience required.
• Experience with administering Windows Server 2000 and 2003, IIS operations and utilities.
• Experience with SunOne Web Server a plus.
• Experience with Luminis Platform a plus.
• Demonstrated project management skills.
• Demonstrated leadership experience on development projects
• Demonstrated ability to effectively plan, develop goals, and meet deadlines successfully
• Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
• Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the university.
• Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences.
• Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required.
• Must be able to provide exceptional customer service at all times.

ENVIRONMENTAL FACTORS:
Business office environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain). Occasional travel between locations required (own transportation). No regular lifting requirements, occasional lifting up to 50 pounds.

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[full-time] Network and Systems Administrator at Allegheny College

2008-10-13 10:38:01

Location: Meadville, PA
URL: http://www.allegheny.edu

Description:

Allegheny College invites applications for a Network and Systems Administrator position that is split between the Computer Science Department and the College’s Technical and Network Services group. The position is responsible for the development, implementation, and day-to-day administration of the Computer Science Department’s computing resources for teaching, learning, and research. The position also works closely with staff in Technical and Network Services on projects to maintain and enhance the College’s computer network and technology services.

The successful candidate will need good communication and collaboration skills, as well as the ability to work independently and as part of a team, solve problems using advanced tools, and learn new technical skills as needed. The ideal candidate will have a degree in Computer Science or comparable experience. Experience with Linux, OpenLDAP, and Linux-related systems administration tools is required. Experience with server virtualization is a plus.

Allegheny College is a Carnegie I national liberal arts college that ranks among the top 7% of all institutions in the production of future Ph.D.‘s, business leaders and other professionals. The College is located in Northwest Pennsylvania, north of Pittsburgh. Its picturesque location is ideal for outdoor recreation, with eight freshwater lakes, ski areas and recreational opportunities all within easy reach.

Please submit a letter of application and resume to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA 16335. Review of applications will begin immediately and will continue until the position is filled.

Allegheny College is an Equal Opportunity Employer

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[full-time] Network and Systems Administrator at Allegheny College

2008-09-24 08:24:44

Location: Meadville, PA
URL: http://www.allegheny.edu

Description:

Allegheny College is an Equal Opportunity Employer

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[full-time] Associate Director of Computing Services at McHenry County College

2008-08-27 12:15:44

Location: Crystal Lake, Illinois
URL: http://www.mchenry.edu

Description:

Leads the team responsible for administrative technology to achieve high levels of system availability, usability, security, and client service. Serves as the campus leader in effective application of administrative technology.

MINIMUM POSITION QUALIFICATIONS:

EDUCATION:

Associate’s Degree with five years of high-level experience in administrative systems or ERP systems; Bachelor’s Degree in MIS, Information Science, or related field, and four years of high-level experience in administrative systems or ERP systems preferred.

EXPERIENCE:

• Supervisory and budgetary experience.
• Diversified experience with academic administrative systems is preferred; community college experience a plus.

SKILLS AND ABILITIES:

• Technical knowledge and skills of ERP systems, database design, system security, and project management is required.
• Knowledge and skills of educational administrative systems, .NET, SQL, COM+, Visual Basic, C#, ASPX technologies and Microsoft/Wintel systems preferred.
• Ability to communicate effectively with the public and staff. Superior organizational, interpersonal, client service and communication skills are required.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions is required.
• Responsible, self-directed.
• Ability to manage multiple and competing priorities, deal with conflict appropriately, withstand pressure and remain calm in tense situations, promote teamwork and demonstrate a positive attitude are required.

Apply by 9/5/08.

No fax or email/online applications accepted.

MCC Application can be downloaded and printed out from our website: www.mchenry.edu

Please submit MCC application and current resume to: McHenry County College, HR Dept., 8900 U. S. Hwy 14, Crystal Lake, IL 60012.

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[full-time] User Support Specialist at Human Resources

2008-08-14 19:43:59

Location: Meadville, PA
URL: http://www.allegheny.edu/administration/humanresources/

Description:

Allegheny College, a small selective national liberal arts college with approximately 2100 students located in northwest Pennsylvania, invites applications for the position of User Support Specialist to provide front-line technology support within the Computing Services’ User Services group. In coordination with other user support staff, the User Support Specialist is responsible for staffing the call center to ensure questions regarding the college’s standard suite of software and hardware are answered in a timely and professional manner. This position will also assist with the training of the student workforce, development of web-based tutorials, and training for users. The User Support Specialist will work closely with technicians, network administrators, and other IT professionals within Computing Services to proactively support end-user technology needs. This is a full-time, exempt, administrative position.

The successful applicant must possess a strong commitment to excellent customer service; strong interpersonal skills; excellent oral, written, and electronic communication skills; good organizational abilities; and excellent problem solving skills. A bachelor degree in a related field or two years professional experience providing software and hardware support is required. Sustained success in this position requires the ability to work in a collaborative team atmosphere and the interest and ability to acquire additional computing and technical skills as needed. Documented ability to diagnose and troubleshoot across a broad range of PC and Apple hardware and software applications including but not limited to Windows XP and Vista, Microsoft Office, email clients, web authoring software, and Mac OSX will strengthen a candidate’s application, as will any relevant Microsoft Certifications.

Allegheny College is an Equal Opportunity Employer, with a strong institutional commitment to develop a diverse faculty and staff. Women and members of other under-represented groups are encouraged to apply. Please send a cover letter, resume, and three references to Office of Human Resources, 520 North Main Street, Allegheny College, Meadville, PA 16335. Review of applications will begin immediately and continue until the position is filled.

Allegheny College is an Equal Opportunity Employer

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[full-time] Information Technology Specialist 4 at Eastern Washington University

2008-07-30 11:14:09

Location: Cheney, Washington
URL: http://www.ewu.edu/jobs

Description:

Luminis Application Specialist
Eastern Washington University

Must apply through the EWU website:
http://www.ewu.edu/x55947.xml

Qualifications:

Four years of information technology experience in portal development and administration.
Java, HTML and XML skills required.
Experience with SunGard Banner suite of applications desirable.

Experience in directing projects in systems development, implementation, and maintenance.

General Duties: This position performs senior level activities in the administration and support of the Luminis portal, and applies advanced technical knowledge and considerable discretion to evaluate and resolve complex tasks. As a member of the Luminis Administration team, this position provides for administration and support of the university portal. Position responsibilities include Luminis portal administration, user community coordination, content channel development, and third party application integration. Click here to download a complete job description.

This position includes full-time salary plus comprehensive state health and other benefits valued at over $15,000. Additionally, position will earn 12 paid vacation days, 12 days paid sick leave 10 paid standard holidays, plus one personal holiday per each full year worked (vacation accrual increases with additional years of employment).

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